Ordering

Invitations and samples can be ordered through our Etsy shop OR you can follow these three easy steps to place an order:

  1. To begin the ordering the custom ordering process, please fill out our contact form to request information and/or get a quote.
  2. When we receive your request, we will send you a confirmation email with any relevant details. If you are placing a custom order, we will send you a watermarked electronic proof of your item(s) to review before purchasing.
  3. Once you have approved your electronic proof, we will send you an invoice for payment.

Payments are due in full before any production begins.

Depending on the size and complexity of your order, production time could be anywhere from a week to four weeks. we will give you an estimated time based on your order.

Although we try to give the best representation of our products on the website, we always recommend ordering a sample to see how your invitation will look in person.

SHIPPING
Samples are shipped via USPS First Class unless otherwise requested. Larger orders are shipped via Priority Mail or UPS. Express shipping is available for an extra charge. We do ship internationally. Please contact us for details.

PAYMENT
We accept Visa, Mastercard, American Express, and Discover through PayPal. PayPal is fast and easy, requires no PayPal account, and your credit card info is never shared with merchants.

SALES TAX
A sales tax rate of 8-8.875% applies for all orders shipped within the state of New York.

REFUNDS
Please note that upon final approval of your order we cannot accept returns due to any and all errors (such as misspelled words etc.). By approving your final proof you accept responsibility for the information and layout as shown. If errors are discovered after final proof approval and you would like to request a reprint, there will be a reprint charge. Once approved and printed, we cannot accept cancellations or refunds on custom printed orders.

 

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